Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns【電子書籍】[ Ben Benjamin ]

＜h4＞One of the ＜em＞New York Post＜/em＞'s Top 10 Best Career Books of 2012＜/h4＞ ＜p＞＜strong＞Repair communication breakdowns on the spot and drive positive results in every conversation＜/strong＞＜/p＞ ＜p＞Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.＜/p＞ ＜p＞＜em＞Conversation Transformation＜/em＞ gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses:＜/p＞ ＜p＞＜strong＞AWARENESS＜/strong＞＜br /＞ Learn to recognize an ineffective communication pattern the instant it occurs＜/p＞ ＜p＞＜strong＞ACTION＜/strong＞＜br /＞ Use specific new strategies to turn the ．．．楽天市場のショップで商品詳細の続きを見る